Privacy Policy

Protecting the privacy and confidentiality of your personal and financial information is important to us. We value your business and the trust you place with us. Part of our mission is to protect your information.

At the same time, we want to offer you an array of financial products and services that you can use to accomplish your personal and financial goals. We believe we can do this through the privacy practices described in this notice.

In the event that you end your customer relationship with Sterling Associates, we will continue to protect your information in accordance with these guidelines. We will notify you in advance if we change our privacy practices and will give you the opportunity to opt out of any information sharing.

INFORMATION WE COLLECT

We collect, retain and use non-public personal information about you in order to provide products and services to you. We may collect non-public personal information about you from the following sources:

Information we receive from you on applications, other forms, and electronically via our website;
Information about your transactions with us, our affiliates or others;
Information we receive from a consumer reporting agency.

INFORMATION THAT WE DISCLOSE

In order to offer you the products and services that meet your needs, we may disclose the following kinds of non-public personal information to companies that we have contracted with to allow us means to offer certain financial products and services to you.

Information we receive from you, such as your name, address, social security number, assets and income;
Information about your transactions with us, our affiliates, or others, such as your account balance and payment history;
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history;
Information we obtain to verify representations made by you, such as open lines of credit and deposit balances;
Information we obtain from a person regarding its employment, credit or other relationship with you, such as your employment history.

We do not share non-public personal information about our customers or former customers with unaffiliated third parties.

INFORMATION SHARING WITHIN OUR CORPORATE FAMILY

Companies in our corporate family who may receive this information are financial service providers such as banks or third-party service providers such as title/documentation specialists. We will share this information only to extent necessary to offer you appropriate products and services. Under current law we may share information regarding our transactions and experiences with you with our affiliates.

HOW WE PROTECT YOUR INFORMATION

We restrict access to non-public personal information about you to those employees who have a business need to know that information. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public personal information.